My non-profit tested MeetingBurner and while on paper it seems like a decent option, in practice it's not very user-friendly and lacks the functionality, features and customer support we were looking looking for. For one, the moderator has to call a California number to start the webinar and to record the audio (ditto for presenters). This is clunky, as you have a phone to your head the whole webinar, which could be challenging if you're trying to moderate at the same time. A VOIP recording option would have made a big difference. The interface elements (Q&A, chat, screensharing window) are in different places and if you accidentally close the screensharing window, there is no way of reopening it without relaunching the software.
Although you just have to click a link to access the webinar, all of the staff who tested it still had to download/update Java, basically the same amount of work any other webinar software where you have to download an application.
The registration and feedback elements are very MeetingBurner branded heavy. Registrants get a registration invite which looks like it comes straight from MeetingBurner, not your organization, which can be confusing and misleading. Similarly, the survey option offered...
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